Mt. West Family Health Center

I will begin by saying that everyone that worked with me during this appointment was kind and friendly. I came here due to hearing a lot of good things about Ms. Payne, but I don’t think I will be going back. My appointment was at 8 and I did not get called back until after 9:30. Then they took my ...

I waited an hour to be even go in to get my vitals. When I got up to give my paperwork the lady at the front with an attitude said well who gave you these? I work at a doctors office to my understanding if you’re at front desk you grab the patients paperwork and give it to whoever is working with he...

I regret signing up for the monthly membership they offer here, at the moment when I was sick it sounded like a great offer, but every month I pay the $69 monthly membership and they’ll somehow slap another bill via text when I haven’t been there in months. When I did visit the office I paid everyth...

I had a Doctor appointment today 1/31/2025 for the follow up on my high cholesterol. They called me to have a blood test on Monday 1/27/2025 in order to have results by today Friday. I attended to my appointment on time and I asked the lady if they received my results since on December 18 came high ...

If you are thinking of going here for care, just DON'T. I am not one to really complain much about things, but my experiences here have been awful/humiliating/frustrating/etc. The first sign is that your appointment can very well be at 1pm, yet you will not get seen until 3-4pm. That in itself is ri...