Figure Weight Loss | Cincinnati

I began visiting this establishment approximately four years ago. However, I had to take a two-year hiatus to care for my elderly parents until my father's passing last year. Upon my return, I have noticed a significant decline in customer service quality. Over the weekend, I visited their website t...

Some of the assistants there have no bedside manner. I told a girl I came 60 miles and was short on time and she responded in the most middle school way. “That’s not up to me… we have guidelines… blah blah blah”. She then asked me if I want to reschedule. Like I’m checked in and sitting in the room ...

Love the doctors and APPs! The front desk is friendly and efficient. Everyone answering the phone has been polite and efficient. I was disappointed to get the same MA that I’ve had before and she is fine and professional, but has no personality or motivating qualities, so I left again feeling just s...

The staff is kind and considerate. They make you feel very comfortable through the entire process and are very supportive and encouraging. I appreciate that they take the time to answer any and all questions and don't rush through appointments.

I wish I would have started sooner! It’s easy to get an appt. The staff is friendly and helpful and I’m seeing results faster than I could have imagined. I feel confident about achieving my weight loss goals.